How to cancel an order ?
To request a cancellation, thank you for visiting the Contacti amb nosaltres page by clicking here, or call us. We will answer you the two next working day, from Monday to Friday from 9:00 to 18:00.
All returns must be sent to
Genimal les biotecnologies
Promotions and discount codes
If you decide to cancel an order for which you have benefited from a discount code, the amount refunded will take into account the minimum amount to qualify for the discount code. In other words, if the total amount of the order falls below the minimum amount to qualify for the discount code once cancelled items, the amount of the reduction will be deducted from the refund.