The services, analyzes and interpretations of the laboratory Genimal Biotechnologies are exclusively subject to these conditions. These conditions will prevail over any other document in case of conflict.
Our team provides services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.
Withdrawal and refund policy
By accepting these terms and conditions of sale, you accept the conditions of return, withdrawal and refund set up by Genimal Biotechnologies.
You will find our conditions of withdrawals and refunds on this page.
By accepting these terms and conditions of sale, you agree that the analysis can be performed during the legal withdrawal period (2011/83/EU article 14.4).
Submission of samples
Genimal Biotechnologies can provide sampling equipment on request and reserves the right to charge fees for these materials, particularly if the first sample was incorrect because of untrained staff. Samples sent to the laboratory will not be returned because they are damaged by DNA extraction and then destroyed. The samples received are the property of the laboratory. The laboratory can therefore use and transform them in order to carry out the analyzes. Genimal Biotechnologies reserves the right to refuse any sample that would present an unreasonable risk of fail during its analysis. The customer agrees to this condition. The customer garantee that label and any delivered sample is not hazardous in accordance with applicable laws. Genimal Biotechnologies may proceed to the immediate disposal of a specimen when it is received, if it is deemed to be at risk, real or suspected. Any deliberate destruction for reasons involving the safety of persons may not constitute a cause of financial or other liability of Genimal Biotechnologies. Any accidental destruction of the samples can not be a cause of liability of Genimal Biotechnologies.
Sample preservation and analysis reports
Notice to veterinary practitioners
Publication and references
Protection of personal data
Law and Dispute Resolution
These general conditions of sale and execution of analyzes are subject to French law. Before proceeding with any contentious action, the parties will attempt to reach an amicable agreement. If no amicable agreement is reached, the referral to the Mediator is possible from the DEVIGNY MEDIATION contact details 9 avenue René Gasnier D01 49100 ANGERS, France. However, in case of persistent litigation, the latter will be the exclusive jurisdiction of the Commercial Court of Saint Etienne, even in case of plurality of parties.